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Why it's so Important to Test Your Sensaphone Remote Monitoring System


remote monitoring system

We recommend you test your remote monitoring system from Sensaphone weekly to be sure it is functioning properly. This will ensure that when a problem arises the device will be ready to alert the appropriate personnel, saving you valuable time and funds. Sensaphone also recommends that you keep a log of performed tests, and provides you with a Test Log template at the back of the product manual.

Whether you have an Ethernet-based device or one that uses a phone line and has a keypad, there are several tests that can be performed:

Testing Phone-Based Unit

If you are using a phone-based device, call the unit and listen to the Status Report. This will test the unit’s ability to answer the phone and speak a message. It will also verify that the inputs are reading properly, the alarm conditions are neutral, the electricity is on, the microphone (if it has one) is functioning and that the batteries are working.

Testing Sensor Inputs for all Sensaphones

Create a test alarm on each input and allow the unit to contact all programmed telephone numbers (by text or phone call) or email addresses. This will make sure that the device is programmed properly. It will also prepare personnel to respond appropriately when they receive a call from the Sensaphone.

Suggestions on how to trip test alarms:

  • Temperature sensors: Heat or cool the sensor.
  • Motion sensors: Have someone walk in front of the sensor.
  • Door/window sensors: Open the door/window.
  • Water sensors: Apply a small amount of water beneath the sensor or use a wet towel and touch it to the sensor probes.
  • Humidity sensors: Raise the humidity around the sensor by holding a cup of very hot water beneath the sensor.
  • Normally open/Normally closed contacts: Open or close the contact.

Once the alarm is tripped, allow the unit to contact all programmed telephone numbers, text messages and emails. This will make sure that the Sensaphone is programmed properly. It is vital to test your programmed numbers regularly because over the past few years, many land line providers have changed the way that they require a phone number be dialed. For instance, they may require a (1) before the area code without making customers aware of the change. Testing the emergency contacts will also prepare personnel to respond appropriately when they receive a call from the system.

Testing Battery Backup

If your Sensaphone is equipped with batteries, test them by unplugging the AC adapter and making sure that the Sensaphone continues to function. Then:

  1. If the device has a ‘BATTERY OK’ LED, check that it remains on steadily.
  2. Check the status report by pressing WHAT IS, then STATUS on the keypad. Make sure the report states that “power is off” and “battery is OK.” Finally, keep the AC adapter unplugged so that a Power Failure alarm occurs.
  3. Allow the unit to dial all programmed telephone numbers (similar to the test mentioned above) while running on battery backup.
  4. Plug in the AC adapter after the unit has finished dialing all of the telephone numbers.

By regularly testing your temperature alert systems from Sensaphone, you can head off unforeseen issues and ensure that you alarm system functions at top capacity. If you have any questions about testing your Sensaphone system, contact us at 877-373-2700 or send a question to our technical support team.

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